What do I do if I have been in an accident?
1) Take notes: Name and address of all drivers, passengers and witnesses, license numbers and license plate numbers. Exchange insurance information with all drivers involved. You may want to contact the police before you move your vehicle. This will allow for an accurate accident report. If anyone is reluctant to share the information contact the police. Record the year, make, model, etc of all vehicles involved; take pictures if possible. Take a moment to to make a diagram of the accident.
Note the date, time, location, daylight, dusk or dark.
1) Take notes: Name and address of all drivers, passengers and witnesses, license numbers and license plate numbers. Exchange insurance information with all drivers involved. You may want to contact the police before you move your vehicle. This will allow for an accurate accident report. If anyone is reluctant to share the information contact the police. Record the year, make, model, etc of all vehicles involved; take pictures if possible. Take a moment to to make a diagram of the accident.
Note the date, time, location, daylight, dusk or dark.
2) Contact your auto body professional.
Your auto body professional is an expert in the field. At Charron's Auto Body we are
experienced in woking with all insurance companies and will be your advocated by negotiating
the best possible repairs for your vehicle.
Your auto body professional is an expert in the field. At Charron's Auto Body we are
experienced in woking with all insurance companies and will be your advocated by negotiating
the best possible repairs for your vehicle.
What if my car needs to be towed?
Contact your auto body professional and they will make arrangements for you. If you have towing coverage on your auto policy your insurance will cover the cost of towing (please refer to your auto policy).
Contact your auto body professional and they will make arrangements for you. If you have towing coverage on your auto policy your insurance will cover the cost of towing (please refer to your auto policy).
What NOT to do after an accident...
Never drive a damage, unsafe vehicle.
NEVER DRIVE A VEHICLE AFTER THE AIR BAGS HAVE DEPLOYED!
What if my insurance company insists that repairs be made at a certain repair
facility. Can an insurer do that?
NO, YOU HAVE THE RIGHT TO CHOOSE THE REPAIR FACILITY
OF YOUR CHOICE.
According to the NH Statute RSA 417:4 XX and Insruance Department Rule Ins 1002.17 (h) prohibits insurance companies from 'coercion' or 'steering'. They may make recommendations,
but not pressure policyholders or claimants to have repairs made in a particular shop. This applies whether...
- you are making a claim under your own policy for damage to your car, or
- you are making a claim against another person for damages to your car for which that
person is responsible.
My car is out of service and I need to get to work. What do I do?
Most auto insurance policies provide coverage for a rental vehicle while your vehicle is being repaired, please refer to your policy. Charron's Auto Body will make arrangements for you and have the rental agency vehcile available for you.
Most auto insurance policies provide coverage for a rental vehicle while your vehicle is being repaired, please refer to your policy. Charron's Auto Body will make arrangements for you and have the rental agency vehcile available for you.